Opieka WordPress i WooCommerce

Our response time for IT support requests depends on the severity of the issue and the level of support you require. For critical issues, we aim to respond within an hour, while non-critical issues may take up to 24 hours for a response. We also offer 24/7 support for urgent issues that require immediate attention.

We offer a range of IT support services to help companies manage their technology infrastructure. These include hardware and software troubleshooting, network setup and management, data backup and recovery, cybersecurity, and more. We can work with your team to design a customized support plan that meets your specific needs.

Yes, we provide website maintenance services to ensure that your website stays up-to-date, secure, and running smoothly. Our website maintenance services include regular software updates, content updates, security scans, performance optimization, and more. We can work with you to create a website maintenance plan that fits your needs and budget.

We have a dedicated help desk that is available to assist you with any IT support requests. You can submit a support request via phone, email, or our online support portal, and our team will work quickly to resolve the issue. We also offer ongoing support and monitoring services to proactively identify and address potential issues before they become major problems.

We typically perform website updates on a regular basis to ensure that your site stays up-to-date with the latest software and security patches. The frequency of updates depends on the specific needs of your site and your preferences.

We provide a range of cybersecurity measures to protect your company’s data and infrastructure from cyber threats. These include antivirus and antimalware software, firewalls, intrusion detection and prevention systems, data encryption, and employee training on cybersecurity best practices.

Yes, we can provide IT support and website maintenance services for remote workers to ensure that your team stays connected and productive. We use a range of tools and technologies to support remote work, including virtual private networks (VPNs), remote desktop software, and collaboration tools like video conferencing and chat.

We provide regular data backups to ensure that your company’s data is protected against loss or corruption. Our data backup services can be customized to fit your specific needs, and we can work with you to develop a backup strategy that includes on-site and off-site backups, automatic backup scheduling, and more.

We provide regular reports to keep you informed about the status of your website and your IT infrastructure. Our reports can include information about website traffic, website performance, security scans, hardware and software updates, and more. We can also provide customized reports that are tailored to your specific needs.

We take a multi-layered approach to cybersecurity to ensure the security of your company’s data. This includes implementing strong password policies, providing antivirus and antimalware software, conducting regular security audits and assessments, and providing employee training on cybersecurity best practices.

Our pricing structure varies depending on the specific services you require and the size of your company. We offer flexible pricing options that can be tailored to your specific needs and budget, and we provide transparent pricing information so you know exactly what you’re paying for. Contact us to learn more about our pricing options.